Please visit    to request a return.

Once an item is returned, your refund and the way your refund is issued will vary depending on the condition of the item and the overall age of the order. Your refund will be issued minus whatever fees were specified by your customer support representative upon receiving your RMA# and return information. Cancellations will be refunded in full unless noted otherwise. If a gift card is used, the refund amount will first be issued to your gift card then your second form of payment.

Note: It may take between 3-5 business days before your return is received, inspected, and processed.

How Refunds are Issued:
Refunds will be issued to which ever method used to pay. Dirty Off Road will not refund an account we do not have on file or any other separate accounts.

Refunds issued by Credit Card take 3-5 business days to show on the customers end.

Refunds by PayPal take 1-2 business days to show on the customers end.

Refunds by Gift Card take 1-2 business days to activate.

Partial Refunds and Restocking Fees:
The customer will be responsible for all shipping fees on a return. All returns are subject to a restocking fee, please make sure to ask your customer support rep. about the restocking fee for your return. Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to a Dirty Off Road error will be charged a full restocking fee of 15%.

We do not accept returns on the following items:
Clearance Items
Used or Installed items
Special Order items
Incomplete Items
Engine Internals
Electronics
Aerodynamics Parts
Body Parts
Oil and Aerosol Items
Wheel Spacers

Items not purchased from Dirty Off Road

Mount and Balance Wheel & Tire Packages